CONSUMER RESOURCES
BETTER BUSINESS BUREAU
An independent, non-profit organization supported by the business community. Serves both consumer and business by providing “Business Reliability Reports” revealing how well a business handles complaints, how long in business and whether any negative information is on04-788 Beatty St., Vancouver V6B 2M1
604-682-2711
BUSINESS PRACTICES AND CONSUMER PROTECTION AUTHORITY (BPCPA)
The BPCPA is responsible for consumer protection in British Columbia and administers the Business Practices and Consumer Protection Act, and the Cremation, Interment and Funeral Services Act to support a fair marketplace for BC consumers and businesses. The BPCPA licenses the travel industry, the debt collection industry, the cremation, interment and funeral services industry and telemarketers. It also administers the Travel Assurance Fund which provides compensation for travel services paid for, but not received, when those services are obtained from a licensed BC travel agency.
PO Box 9244, Victoria V8W 9J9
1-888-564-9963
604-320-1667 or fax: 250-920-7178
www.bpcpa.ca PHONEBUSTERS – ANTI-FRAUD CALL CENTRE
Works to educate the public about specific fraudulent telemarketing pitches, mail fraud, internet fraud, and identity fraud. You can report any suspicious calls in any of the following ways.
Box 686, North Bay
Ontario P1B 8J8
1-888-495-8501
To file on-line/e-mail fraud complaint
www.recol.ca
Frwrd fraud e-mail directly to:
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