HEALTH AND SENIORS’ INFORMATION LINE: 1-800-465-4911 Call from Monday to Friday between 8:30 a.m. and 4:30 p.m.
The telephone line uses the government’s existing health information line. Staff will now be able to answer questions about a broad range of government services for seniors, as well as help locate forms.
LIFELINE EMERGENCY RESPONSE PROGRAM Brought to you through Interior Health is a not-for-profit, volunteer supported, community-based program designed to assist medically at risk and elderly people to continue living safely and independently in their own homes. North Okanagan: 250-558-1334 Central Okanagan: 250-762-0200 Toll free: 1-800-994-8414 South Okanagan 250-770-3531 Toll free (Penticton) 1-866-755-6111
The Okanagan Health Service Area Interior Health emcompasses four Health Service Areas: Thompson Cariboo, Shuswap, Okanagan, East Kootenay, Kootenay Boundary 220-1815 Kirschner Rd. Kelowna V1Y 4N7 info line: 862-4200 www.interiorhealth.ca
HEALTH UNITS Health units provide general public health services including: services for older people; travel counseling; dental health services; home care services; long-term care services; mental health services; child health counseling; school health services; expectant parent classes; immunization speech & audiology services; home visits by community health nurses; health education and nutrition information; environmental health services(e.g. food, general sanitation and housing inspections); licensing of community care facilities (e.g. boarding and personal care homes, preschools and daycare centres); information on birth control, pregnancy diagnosis, and treatment of sexually transmitted diseases. www.interiorhealth.ca ARMSTRONG - Pleasant Valley Health 3800 Patten Drive, Armstrong V0E 1B2 250-546-4700 ASHCROFT Health Centre 700 Ash-Cache Hwy., Box 107 250-453-1940 BARRIERE Health Centre 537 Barriere Town Rd., Box 659 V0E 1E0 250-672-5515 CHASE Health Centre - 825 Thompson Avenue Box 1099 V0E 1M0 250-679-3737 or 679-3312 ENDERBY - Community Health Centre 707 3rd Ave, Enderby, Box 610 V0E 1V0 250-838-2450 KAMLOOPS Public Health Centre 519 Columbia St. V2C 2T8 250-851-7300 KELOWNA 1340 Ellis Street, Kelowna V1Y 9N1 250-868-7700 KELOWNA/RUTLAND Health Centre 155 Gray Road, Kelowna V1X 1W6 250-980-4825. KEREMEOS Health Cenre 700 3rd Street, Keremeos V0X 1N0 250-499-3029 LILLOOET Health Centre 951 Murry St., Bag 700 V0K 1V0 250-256-1314 LUMBY Health Centre +A70 2135 Noris Ave. Box 520 V0E 2G0 250-547-2164 MERRITT/ Thompson/Cariboo/Shuswap 3451 Voght St. V1K 1V0 250-378-3400 OLIVER Health Centre 7139 - 362 Ave., South Wing V0H 1T0 250-498-5080 OSOYOOS 8701 Main St., Osoyoos-Box 552 V0H 1V0 250-495-6433 WESTBANK 160-2300 Carrington Rd., Westbank V4T 2N6 250-768-6150 PENTICTON - South Okanagan Unit 740 Carmi Avenue, Penticton V2A 8P9 250-770-3434 Area Covered: Penticton, Kaleden, West Bench,
Indian Reserve, Okanagan Falls, Naramata. PRINCETON 98 Ridgewood Drive, Box 220 V0X 1W0 250-295-4442 REVELSTOKE Health Centre 1200 Newlands Road, Bag 5000 V0E 2S0 250-814-2244 SALMON ARM 851 16th Street N.E., Box 627 V1E 4M7 250-833-4100 SICAMOUS 1133 Highway 97A, Box 710 V0E 2V0 250-836-4835 SUMMERLAND 12815 Atkinson Road, Box 869 V0H 1Z0 250-404-8050 VERNON - North Okanagan Health Unit 1440 14th Avenue V1B 2T1 250-549-5700 WESTBANK Health Centre 160-Carrington Rd. V4T 2N6 250-768-6150 100 MILE HOUSE CENTRE 555 Cedar Ave., Bag 399 V0K 2E0 250-395-7676
KELOWNA ALCOHOL AND DRUG SERVICES Organization responsible for planning, funding, and coordinating treatment and prevention programs related to abuse of alcohol and other drugs in BC intervention and on-going treatment services for alcohol and drug dependent persons and those close to them. Program Director: Jamie Marshall 540 Groves Ave.E, Kelowna V1Y 4Y7 250-870-5777
VANCOUVER INFORMATION SERVICES Information and referral service on substance abuse TRYline: 1-800-663-1441
BC CARE PROVIDERS ASSOCIATION Provincial association of private care providers including facility care and home support services members provide services through Long Term Care Program as well as private services; are committed to maintain high standard of service. They can refer you to local facilities or Community Care Agencies in your area. 301-1338 East Broadway, Vancouver V6H 1H2 250-604-736-4233 www.bccare.ca
COMMUNITY CAREGIVERS ALLIANCE SOCIETY A group of caregivers who strive to create the best quality of life for the ones we care for. It is open to all and we would be pleased if you would care to join us. The Alliance has no affiliation with politics or religions. Our meetings are at Hideaway Restaurant - Trans Canada Hwy. & 10 St., Salmon Arm.....11:30 - 1:30 every first and third Tuesday of the month. For more information please call: Helen Gray: 250-832-4014 Jean Chorzempa: 250-832-8290 Edith Freischer: 250-804-0846 Adel Verhoeve: 250-833-0464
COMMUNITY HEALTH PROGRAMS Community Care Community Care provides a comprehensive range of community based services to meet a broad range of needs for individuals and families who are experiencing difficulty with managing life style changes due to acute or chronic health issues. Our focus is to provide services to those individuals to enable them to remain at home as long as possible. Clinical Services: • Home Care Nursing • Social Work Community Rehabilitation • Long Term Care Nursing Liaison Nursing • Health Services for Community Living Community Support Services: • Adult Day Care Services • Volunteer Services Capri Community Care Health Center 118-1835 Gordon Drive, Kelowna V1Y 3H4 250-980-1400 Summerland Health Centre 12815 Atkinson Rd., Summerland V0H 1Z0 250-404-8050 Penticton 740 Carmi Avenue, Penticton V2A 8P9 250-770-3434 Community Care Health Service 4505 25th Street, Vernon V1T 4S8 250-541-2200 Armstrong/Spallumcheen Comm. Services Centre 3800 Patten Dr., V0E 1B2 250-546-4700 3459 Pleasant Valley Road, Armstrong 250-546-3465 Salmon Arm Comm. Care Health Services 2-2770 Trans Canada Hwy. V1E 4N6 250-832-6643
OKANAGAN MEAL SERVICES
250-860-3378
ALCOHOLICS ANONYMOUSFor those who are seeking help in their efforts to stop drinking Primary purpose is to stay sober and help other alcoholics toachieve sobriety. Telephones answered by sober alcoholics who are recovering in the 12-Steps of AA. Call local office for meeting times and locations. KELOWNA Al-Anon & Al-a-Teen – fellowship of relatives and friends of alcoholics purpose is to help families of alcoholics • no membership dues • call for local meeting schedules Box 2012 Stn. R, Kelowna V1X 4J2 Answering Service 250-763-5555 (Kalano Club - Kelowna 250-762-4999) OLIVER/PENTICTON Box 20047, Penticton V2A 6J9 250-490-9216 OLIVER: Call Jo - 250-498-3893 VERNON Alcoholics Anonymous & Al-Anon ................................ 545-4933 KAMLOOPS Alcoholics Anonymous & Al-Anon ............................... 374-2456 Alano Club ..................................................................... 376-5115
ALZHEIMER SOCIETY of BC
support network • information and education • library, drop-in centre, help line • raises funds for research • wandering registry • formal volunteer training • public education & workshops. Alzheimer’s Society of British Columbia Toll free in BC ..................................................... 1-800-667-3742 865 Bernard Avenue, Kelowna V1Y 6P6 Administrator: Phyllis Dyck ............................................ 860-0305 Toll Free ............................................................... 1-800-634-3399 Ste 104-35 Westminster Avenue E, Penticton V2A 1H7 Coordinator: Laurie Myres ............................................. 493-8182 Toll Free ........... 1-888-318-1122 Box 277, 536 Tranquille Road, Kamloops V2C 5K6 Coordinator: Terri Maynard ............................................ 377-8200 Toll Free ............................................................... 1-800-886-6946 www.alzheimerbc.org
ARTHRITIS SOCIETY OF B.C. The Kelowna Arthritis Centre serves all communities in the Interior Region. In Kelowna, we offer information, support and educational programs including the Take Charge: Early Intervention for Osteoarthritis; Inflammatory Arthritis Education; Fibromyalgia; the Arthritis Self Management; and the Lunch and Learn Club. We will offer 3 new programs: Managing Emotional Changes, Stress Management and Communications & Arthritis. We are co-located with a physiotherapist who specializes in treating those with inflammatory arthritis. The physiotherapist offers an arthritis exercise class. Throughout the year we offer public forums and specialized workshops including golfing or gardening with arthritis. Toll Free .............................................................. 1-866-414-7766 Kelowna Email: Trudy Battaglio (Manager, Regional Development Interior/Okanagan)
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150A - 1855 Kirschner Rd., Kelowna V1Y 4N7 Fax: 868-0779 ................................................................ 868-8643 BC and Yukon Division 200-1645 W 7th Ave., Vancouver V6J 1S4 Mary Pack Arthritis Centre 895 W. 10th V5Z 1L7 Phone 10:00am - 4:00pm - Mon.-Fri. ................. 1-800-321-1433 Outreach: ..........................................................604-875-4111 www.arthritis.ca/bc
ARTHRITIS SERVICE & TREATMENT Referral from doctor necessary for physio & pool program. Contact Jill Reid ... Fax: 862-4207 ................................ 862-4216 Penticton Arthritis Service c/o Penticton Regional Hospital 550 Carmi Avenue, Penticton V2A 5G6 Referral from doctor necessary. Penticton Arthritis Service ............................ 492-4000 ext 2286
BC ASSOCIATION of PODIATRISTS Professional organization for BC Doctors of Podiatrist Medicine office • Office visits are not covered by MSP but are covered by ICBC, WCB, DVA, extended medical depending on policy. Suite 617, 938 Howe St., Vancouver, BC V6Z 1N9 Fax: ................................................................................. 602-0399 ................................................................................1-866-611-3338 www.foothealth.ca
BC ASSOCIATION of SPEECH/LANGUAGE PATHOLOGIST & AUDIOLOGISTS Represents the interests of the professions of Speech/ Language Pathology and Audiology and to promote the highest quality of service for the communications impaired in British Columbia. 402-1755 West Broadway, Vancouver V6J 4S5 ................................................................................1-877-222-7572 .................................................................................. 604-420-2222 www.bcaslpa.ca
BC CENTRE FOR ABILITYAn umbrella organization offering services or treatment to persons with • cerebral palsy • epilepsy • myasthenia gravis • accommodates administration for: • BC Neurological Group Home Society • Children’s Rehabilitation and Cerebral Palsy Assoc. • Myasthenia Gravis Association • BC Neurological Foundation 2805 Kingsway, Vancouver V5R 5H9 604-451-5511 www.centreforability.bc.ca
BC CHIROPRACTIC ASSOCIATIONLicensing and professional body for BC Doctors’ of Chiropractic. 125-3751 Shell Road Richmond V6X 2W7 604-270-1332 www.bcchiro.com
BC LUNG ASSOCIATION Active in funding and conducting research education and community programs concerning respiratory diseases such as asthma, emphysema, chronic bronchitis, pneumonia, lung cancer, and tuberculosis. 2675 Oak Street, Vancouver V6H 2K2 1-800-665-5864 www.bc.lung.ca
BC LUPUS SOCIETY A resource, information, and support group for people with lupus and their families. 200-1645 W 7th Avenue Vancouver V6J 1S4 604-714-5564, 866-585-8787 www.bclupus.org
BC NATUROPATHIC ASSOCIATION The BCNA is the professional association for Naturopathic Physicians in BC. The BCNA offers patients referrals to a doctor anywhere in the province. 2238 Pine St., Vancouver V6J 5G4 604-736-6646 www.bcna.ca
BC PARAPLEGIC ASSOCIATIONWe are a resource centre and referral for rehab equipment, housing, employment and education. In addition we provide counselling, support, an assessment for any individual with spinal cord injuries and other mobility issues. South Okanagan/Kelowna 3-1873 Spall Road, Kelowna V1Y 4R2 250-860-8700 www.canparaplegic.org
BC SCHIZOPHRENIA SOCIETY The organization’s main objectives are: • increase public awareness & understanding of schizophrenia •assist individuals & families affected by schizophrenia. Provincial Office 201-6011 Westminster Hwy. Richmond V7C 4V4 604-270-7841, 1-888-888-0029 Kelowna Unit 201-347 Leon Ave. V1Y 8C7 250-868-3119 Penticton 221 Martin Street V2A 5K2 250-493-7338 BRAIN TRUST CANADA/COBIS offers community based rehabilitation, personal and family support, employment support and professional education. Hours: 8:00am - 4:00pm Kelowna & Vernon 11-368 Industrial Ave., Kelowna V1Y 7E8 250-762-3233 www.braintrustcanada.com
SOUTH OKANAGAN/SIMILKAMEENBRAIN INJURY SOCIETY South Okanagan Similkameen Brain Injury Society is a charitable organization formed to provide community rehabilitation offering a comprehensive range of support services to assist people with acquired brain injury achieve the greatest degree of independence with the minimum of artificial supports. 2-996 Main Street, Penticton V2A 5E4 250-490-0613 www.sosbis.com SALMON ARM BRAIN INJURY ASSOCIATION 121D Hudson Ave. NW Salmon Arm V1E 4P3 .................................................... 833-0369
KAMLOOPS BRAIN INJURY ASSOCIATION 408 Victoria St., Kamloops V2C 2A7 ............................ 372-1799
CANADIAN CANCER SOCIETY The Canadian Cancer Society is a national community- based organization of volunteers, whose mission is the eradication of cancer, and the enhancement of the quality of life of people living with cancer. We also rovide videos, brochures and personal support to all those either living with cancer or affected by cancer. Cancer Information Line ...................................... 1-888-939-3333 FINANCIAL ASSISTANCE The CCS Provides limited, short-term financial assistance towards certain treatment-related items and access to symptom management drugs through a partnership with the BC Cancer Agency. This program helps to defray expenses for patients who would be unable to go for treatment because of lack of funds. Patients must complete a confidential financial assessment with a trained emergency aid volunteer. Call unit office to set up an interview. Vancouver – 565 West 10th Ave. ,Vancouver V5Z 4J4 .........604-872-4400 ...................... for local info: ..1-800-663-2524 BC & Yukon Division - Kelowna Unit 1633 Pandosy Street, Kelowna V1Y 1P6 ..................... 762-6381 Toll Free as above ...............................................1-800-403-8222 Penticton Monday - Friday 10:00am - 4:00pm 103-74 Wade Avenue E., Penticton V2A 8M4 .............. 490-9681 Salmon Arm 4-111 Lakeshore Dr. N.E. V1E 4S2 .............................. 833-4334 Vernon Monday - Friday 10:00am -3:00pm 104-3402 27th Avenue V1T 1S1 ................................... 542-0770 Kamloops 111-450 Landsdown St. V2C 1Y3 ................................. 374-9188
CANCER SUPPORT GROUP - Living with CancerThe Canadian Cancer Society, Kelowna Unit, sponsors a meeting the second Thursday of every month, held from 7:00pm - 9:00pm. This meeting is held to provide much needed support to people coping with any type of cancer. Trained facilitators will be on hand. 2251 Abbot Street, Kelowna ......................................... 762-6381
CANCER CONNECTION SERVICE One-on-one support by telephone .................... 1-888-939-3333
CANADIAN CELIAC ASSOCIATION Celiac Disease is a medical condition in which the absorptive surface of the small intestine is damaged by a substance called gluten. This results in an inability of the body to absorb nutrients: protein, fat, carbohydrates, vitamins and minerals. Meets on the second Sunday (phone to confirm) of Sept., Nov., Feb., April & June in the Lake Country (Winfield) Seniors Activity Centre at 12:30. 9832 Bottom Lake Road. KELOWNA - Marie ......................................................... 763-7159 PENTICTON - Bill .... (follow up meetings) ................... 492-7859 SALMON ARM - Irene .................................................... 832-7738 CANADIAN DIABETES ASSOCIATION Voluntary organization stresses public awareness, education and research. 204-1755 Springfield Rd., Kelowna V1Y 5V5 .............. 762-9447 Box 1412, Kamloops V2C 6L7 ..................................... 374-5744
CANADIAN HARD OF HEARING ASSOCIATION Self-help, support and advocacy group; working to assist those whose hearing loss may range from mild to profound with their special problems and needs; educate public regarding problems of the hard of hearing. Meet 3rd Saturday each month, Health Unit - 1340 Ellis St. Kelowna Branch Contacts: Eugeen Psariow .......... 765-3344 Rosalie Bohn .......... 869-1009 Kamloops Branch www.chha.ca
CNIB (Canadian National Institute for the Blind) Non profit society provides services which help in adjustment to blindness: • counseling, rehabilitation aids and materials, • serving people with vision loss in the Okanagan Valley, East and West Kootenays • talking book library and low vision clinic Head Office BC-Yukon Division ........................... 1-800-563-2642 100-5055 Joyce St., Vancouver V5R 6B2 ............. 604-431-2121 Kelowna 101 1456 St Paul St. V1Y 2E6................................250-763-1191 Kamloops 101-635 Victoria St., Kamloops V2C 2B3 ..................... 374-8080 TF ....................... 1-877-374-8080 ........... H.O. 1-800-563-2642 www.cnib.ca
CANADIAN RED CROSS SOCIETY International society working for improvement of health, prevention of disease and relief of human suffering; water safety program; sick room equipment; loan by donation service; first aid and CPR insruction; international relief and development; tracing and reunion of families; abuse prevention programs. www.redcross.ca
MEDICAL EQUIPMENT LOAN SERVICE •Loan by donation program to meet short term needs (90 days) or to allow time for making permanent long term arrangements (responsibility of patient). • requests made through medical or nursing profession, • supplies may not be available at all branches and may include: • bed trays • bed tables • commode chairs • raised toilet seats • bath equipment • canes • crutches • walkers and wheelchairs, other specialized items. Available in some areas. Call to ensure equipment availablity. B.C. Southern Okanagan Office 5-1414 Hunter Court, Kelowna, BC V1X 6E6 Please call ...................................................................... 763-1859 Kelowna Medical Loans Service .................................... 763-1864 2280 B. Leckie Rd. V1X 6G6 For the loan depot in your community .............. 1-800-661-3308
CEREBRAL PALSY ASSOCIATION of BC Provides support, education, advocacy & information for those with cerebral palsy and their families • information & referral to community services and programs • library for loan to public • liaises with government & other agencies on behalf of those with cerebral palsy 801-409 Grandville St., Vancouver V6C 1T2 (m-t 9-5) ................................................................. 604-408-9484 ...............................................................................1-800-663-0004 www.cerebralpalsy.com
CROHN’S & COLITIS FOUNDATION CANADA Committed to finding the cure for inflammatory bowel disease. Hours: 8:30 am - 4:30 pm EST. 600-60 Clair Ave E., Toronto, ON M4T 1N5 ...............................................................................1-800-387-1479 www.ccfc.ca
CROSSROADS TREATMENT CENTRE SOCIETY 28 day residential treatment for drug and alcohol addiction • referral through alcohol & drug counselors • self referrals 123 Franklyn Road, Kelowna V1X 6A9 ......................... 860-4001 ...............................................................................1-866-860-4001 www.crossroadsctc.ca
DENTURIST ASSOCIATION of BC M-T 8:30am - 12:30pm 312c-9801 King George Highway Surrey V3T 5H5 ...................................................... 604-582-6823 www.denturist.bc.ca
DIAL A DIETITIAN Non-profit society providing free phone information service to answer questions on: • nutrition, special diets, and food safety • answers to topics such as: • food composition • nutritional requirements • vitamin supplements • controversial diets • food fallacies additives • therapeutic diet modifications • food safety referrals to appropriate agencies and self-help groups phone-in service only. Funded by Ministry of Health. ............................................................................... 1-800-667-3438
DISPENSING OPTICIANS ASSOC. of BCThe DOABC members are dedicated to the highest ethical standards. 103-10707 King George Hwy, Surrey V3T 2X3 ..................................................................................604-925-0958 www.doabc.org
ELDER ABUSE RESPONSE in PENTICTONIf you are being mistreated by anyone, you can do something about it. If you suspect that you, or someone you know, is being mistreated or neglected, there are people available to help you. All inquiries will be kept confidential. The response line is open Mon - Fri: 8:30am - 4:00pm. Elder Abuse Response (Penticton) .............................. 770-3476 In case of emergency call 911
FIBROMYALGIA EDUCATION PROGRAMRun out of The Arthrtis Society 150a-1855 Kirshner Rd. Educational programs including Fibromyalgia managment program. ........................................................................ 868-8643
GAMBLERS ANONYMOUS Kelowna 7:30 meetings: Room 20 Thursdays UNITED CHURCH, Burnard & Richter Marg .......................... 862-4775 Cathy ...................... 864-1213 Penticton - Joe ................................................................ 486-1217 Vernon - Dian ................................................................. 503-4688 GAMBLING ADDICTION COUNSELOR Kathy Newfield, Kelowna ................................................ 860-8578 Paul Tessier, Vernon ...................................................... 594-3633
GENETIC COUNSELLINGC234-4500 Oak Street, Vancouver V6H 3N1 ...................................................................................604-875-2157 www.ubcmedicalgenetics.ca
G F STRONG CENTRE Treats inpatients/outpatients in organized clinical services. Services oriented for those with severe disabilities including strokes, chronic neurological conditions, arthritis, Parkinson’s, and other conditions. 4255 Laurel Street, Vancouver V5Z 2G9 ............... 604-734-1313 www.gfstrong.com
HEART AND STROKE FOUNDATION of BC & YUKON The Heart and Stroke Foundation of BC/Yukon, a volunteer-based health charity, leads in eliminating heart disease and stroke and reducing their impact through the advancement of research and its appliation, the promotion of healthy living and advocacy. Suite 4, 1551 Sutherland Ave., Kelowna V1Y 4M9 (9-4 m-f) .......................... Fax: 860-8790 ....................... 860-6275 201-635 Victoria St., Kamloops V2C 2B3 ..................... 372-3938 Provincial Office ................................................... 1-888-473-4636 www.heartandstroke.bc.ca
HOSPICE ASSOCIATION Life at some time in some way must end, our hope is that when it does, we will go with dignity, peace and comfort, surrounded with love and our loved ones. Hospice is a non-profit organization that provides trained volunteers to offer emotional, physical, social and spiritual support to those living with terminal illness and to their families through to bereavement. Our bereavement services are maltifaceted and are open to anyone in the community who has experienced the loss of a loved one. The services are provided by skilled counselors and volunteer support workers. Kelowna 202-1456 St. Paul Street, Kelowna V1Y 2E6 ................ 763-5511 www.kelownahospise.com Penticton (Moor & Friends Hospice House) 1701 Government St., Penticton V2A 8J7 .................... 492-9071 Vernon & District Hospice Soc. 3506 27th Avenue, Vernon V1T 1S4 ............................. 503-1800 Salmon Arm - Shuswap Hospice Society 209-231 Trans Canada Hwy. NE V1E 4P1 Salmon Arm .................................................................... 832-7099 Kamloops Hospice Association 72 Whiteshield Cres. S, Kamloops V2E 2S9 ................ 372-1336
KIDNEY FOUNDATION OF CANADA (BC Branch)Research into kidney disease and related disorders • public education and patient services • dialysis camp for children with kidney disease. 200-4940 Canada Way, Vancouver V5G 4K6 ................................................................................1-800-567-8112 www.kidney.bc.ca
KINSMEN FOUNDATION, BC & Yukon KRF is a provincial non-profit organization which provides services to people with physical disabilities. The Technology for Independent Living Division assists persons with severe physical disabilities by providing assistive technology such as environmental control systems, augmentative communication systems, and other forms of technical support, which open up a world of options. Box 34005, Stn. D, Vancouver V6J 4M1 ................................................................................1-866-335-1234
LUNG HEALTH PROGRAM To assist people with respiratory illness to cope with their illness and improve their physical tolerance for activities of daily living. The 10 classes are split into 1 hour of information and 1 hour of exercise suited to your ability. No doctors referral is necessary Karmen Spendiff (Tues.-Thurs. 8:30-4:30) 36-450 Landsdown Street V2C 1Y3 ....................... 250-851-7976
MEALS ON WHEELS & DINNERS AT HOMEService available for those unable to prepare adequate meals for themselves. Hot, low cost meals or delivered to your home by volunteers. Kelowna
Deliveries are made at noon hour Downtown Kelowna - Monday, Wednesday, Friday Rutland town area, Westbank, Lakeview Heights - Tuesday, Thursday, Saturday 2009A Enterprise Way (inside Enterprise Flower Shop) Kelowna V1Y 7W3 ................. (mon-fri. 9-noon) ........... 763-2424 Oliver
Monday to Saturday at noon
Fresh daily meals prepared at S.O.G.H.
Delivered by volunteers.
Telephone - 250-498-0889
MEDIC ALERTMedicAlert is the leading provider of medical information services that are linked to customized bracelets and necklets for Canadians with medical conditions and special medical needs. ............................................................................... 1-800-668-1507 www.medicalert.ca Emergeny Hot Line ....................... call collect to 1-209-634-4917 MEDICAL SERVICES PLAN & Pharmacare • available to Canadian citizen or landed immigrant who has lived in BC for three months - you must apply • pay monthly, quarterly or yearly premiums in advance • premium assistance for those on low income • covers most medical, surgical, and diagnostic services ................................................................................1-800-663-7100 www.hibc.gov.bc.ca PHARMACARE PharmaCare subsidizes eligible prescription drugs and designated medical supplies, protecting British Columbians from high drug costs. PharmaCare provides financial assistance to British Columbians under Fair PharmaCare and other specialty plans. The new Fair PharmaCare plan focuses financial assistance to BC families who need it most, based on their net income. For information on the new plan and answers to common questions about Fair PharmaCare, see the brochure Your New Fair PharmaCare Program: Fair Care for Everyone. This brochure is available in English, French, Chinese and Punjabi. ................................................................................1-800-663-7100 www.healthservices.gov.bc.ca/pharme/
MEDICATION INFORMATION BC/PFIZER CANADA Province-wide, free consultation service provides the public with information about prescription and non- prescription medications, herbal products, possible side effects, and drug interactions. Has information on new drugs and recent research. Staffed by licensed pharmacists. Hours: Mon. - Fri., 9:00 am - 5:00 pm EST Faculty of Pharmaceutical Sciences ................................................................................1-800-463-6001 www.pfizercanada.ca
MENTAL HEALTH ASSOCIATION Association working in partnerships to maintain, support and promote the optimal mental wellness of the community. Kelowna-504 Sutherland Avenue V1Y 5X1 .................. 861-3644 Penticton- 825 Westminster Ave. W. V2A 1L1 .......... 770-3500 Vernon-3100 28th Avenue V1T 1W3 ............................ 542-3114 Salmon Arm-433 Hudson Ave. N.E. PO Box 3275 V1E 4F1 .................................................... 832-8477 Kamloops-857 Seymour Street V2C 2H6 ..................... 374-0440
MENTAL HEALTH SERVICE• community mental health services • multi-disciplinary team consisting of nurses, psychologists, psychiatrists and social workers • assessment • pharmacotherapy • individual family and group psychotherapies • consultation to other agencies • services are free; referral by anyone Mental Health Information Line ........................... 1-800-661-2121 MULTIPLE SCLEROSIS SOCIETY of CANADA Mission Statement: To be a leader in finding a cure for Multiple Sclerosis and enabling those affected by M.S. to enhance their quality of life. .............................................................................1-800-268-7582 Kelowna 1959 Kirschner Road, Kelowna V1Y 4N7 ..................... 762-5850 South Okanagan & Similkameen 3373 Skaha Lake Road, Penticton V2A 6G6 .............. 493-6564 Kamloops & Area Ste. 180, 546 St. Paul Street, Kamloops V2C 5T1 Marcia Wilson .................. 314-0773 or Toll Free 1-888-304-6622 www.mssociety.ca MUSCULAR DYSTROPHY CANADA We raise funds to serve people with neuromuscular disorders in the following areas: Education, information, peer support, equipment, research and clinic liaison. Firefighters are our partners towards sustainability. 7th Floor 1401 West Broadway, Vancouver V6H 1H6 Monday to Friday 8-4 ........................................... 1-800-366-8166 www.muscle.ca NARCOTICS ANONYMOUS Uses the 12-step program for anyone with a drug-related problem. Members accept that drug problems can happen at any age or in any situation, and assures anonymity. Central Okanagan Helpline ................................ 861-0354 South Okanagan Helpline ............................... 490-9215 North Okanagan Helpline ............................... 549-7002 Kamloops Helpline .............................. 320-5032 Emergency - 911 www.bcrscna.bc.ca N. OKANAGAN FALLS PREVENTION PROGRAM Community based program, operating in the communities of Vernon and Enderby. Funded by Interior Health & Vernon Jubilee Hospital Foundation, sponsored by Health Canada, and administered locally through the Social Planning Council for the North Okanagan. Free programs and services include: • falls prevention workshops • medication review workshops • home safety checks • falls prevention library Falls Prevention Hotline: Staffed by trained senior volunteers 9:00am-3:00pm Tue.-Thu., who can provide information on falls prevention, program referrals, or take reports of falls hazards in the community. 3205 31st Avenue, Vernon V1T 2H2 ............................. 545-8572 www.socialplanning.ca
OKANAGAN VISUALLY IMPAIRED SOCIETYA club of Visually Impaired and totally blind persons. 3415 Moberly Road, Kelowna V1W 3H9 Sandy Neddow ............................................................... 868-1468
OSTEOPOROSIS AFFILIATE (Kelowna) Osteoporosis Society of Canada Promotes awareness of osteoporosis, its causes and prevention • provides education and support through our monthly meetings for those at risk and/or diagnosed with osteoporosis • osteofit exercise classes for further bone health and mobility now available British Columbia Division Kelowna - Candace Cameron .................................... 491-3936 Support Groups/Education Commities Kamloops - Joan Cummings .......................................... 374-1159 www.osteoporosis.ca
BC PARAPLEGIC ASSOCIATION The BCPA office is fully accessible in central Kelowna. We are a resource centre and referral for rehab equipment, housing, employment and education. In addition we provide counselling, support, and assessment for any individual with spinal cord injuries and other mobility issues. South Okanagan/Kelowna (M-F 9-5) 3-1873 Spall Road, Kelowna V1Y 4R2 ......................... 860-8700 North Okanagan Office ...... (M-F 9-5) 827 Seymour Street, Kamloops V2C 2H6 Sheryl Friars .................................................................. 851-0882 www.canparaplegic.org
PARKINSON SOCIETY BCThe BCPDA strives to create outreach programs to support communities at large. Please contact us anytime. Ste 600, 890 W. Pender Street Vancouver V6C 1J9 ............................................. 1-800-668-3330 www.parkinson.ca
PEOPLE IN MOTION Addressing the needs of those with physical and sensory disabilities provide self-help, support for area residents. 280-1855 Kirschner Rd., Kelowna V1Y 4N1 ................. 861-3302 www.peopleinmotionbc.bc
PHYSIOTHERAPY ASSOCIATION OF BC Monday to Friday 9:00am - 4:00 pm 402-1755 W Broadway, Vancouver V6J 4S5 ...................................................................................604-736-5130 www.bcphysio.org
Ok. PROSTATE RESOURCE CENTRE SOCIETY 1) To educate persons residing in the Okanagan area regarding prostate disorders and male health issues; 2) To provide a resource centre for persons and for families of persons diagnosed with prostate cancer; 3) Promote early detection of prostate cancer. Newsletter: www.cpcn.org or Google: PROCANSUPPORT 210A - 3001 Tutt Street, Kelowna V1Y 2H9 Fax: ..................................................................................712-2004 Bren Witt ......................................................................... 712-2002
PROBLEM GAMBLING INFORMATION, SUPPORT AND REFERRAL SERVICE Provides 24 hour toll-free information and referral services for people throughout BC. ................................................................................1-888-795-6111
PROSTHETICS & ORTHOTICS – Canada• Govern local issues including funding in the community. • The certified orthotist evaluates and designs orthoses (braces) for those needing protective support or correction due to muscle/bone impairment, disease, or deformity. • The orthotist works to restore mobility and to prevent or limit disability. The certified prosthetist evaluates, designs, and fabricates prostheses (artificial limbs). The prosthetist works with those who have amputations due to accidents, congenital birth problems, or disabling diseases. CAPO/CBCPO Head Office Suite 303, 267 Edmonton Street Winnipeg, MB R3C 1S2 ...................................... (204) 949-4972 www.pando.ca SCLERODERMA ASSOCIATION OF BC Supports ongoing research at UBC which is having encouraging results. Evaluation clinic in St. Paul’s Hospital, Vancouver, by doctor referral only. Box 218 Delta Main, Delta V4K 3N7
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SCREENING MAMMOGRAPHY PROGRAM/BC • life saving program available to all women aged 40 and over in BC • early detection provides 95% cure rate • screening involves an x-ray examination for women with no signs or symptoms of breast disease. • technique is most accurate and effective method of detecting breast cancers which may be too small to be felt. Doctor’s referral not required, this is a free service funded by Ministry of Health. Toll Free ............................................................... 1-800-663-9203 Mammography Clinic 108-3330 Richter St., Kelowna V1W 4V5 ..................... 861-7560
SENIORS’ MENTAL HEALTH Specialized, community based mental health program to provide assessment, counselling, education & caregiver support to those over the age of 65 suffering from an emotional difficulty; depression, grief, loss, dementia, abuse, etc. A community based service, it allows a qualified professional to visit persons in their own homes. To provide help & support as long as it is needed. Psychiatric assessment, consultation & follow-up, education & caregiver support. The team works with a geriatric psychiatrist who is based in Penticton. No Fee. Service is sponsored by the IHA. 740 Carmi Avenue, Penticton V2A 8P9 ........................ 770-3476
SOUTH OKANAGAN INTEGRATED COMMUNITY SERVICES SOCIETY Counciling for men, women and children/alcohol and drug abuse/relationship & child violence help/mental health services. Safe home for women. Support group for parents with children 0-6. Hours: 1:00 - 5:00 pm, Mon. - Thurs. Desert Sun Counseling and Resource Centre 35649 Hwy. 97, Box 1890, Oliver V0H 1T0 ................... 498-2538 SPARC of BC Distributes parking placards to people with disabilities. Permits available for both permanent and temporary disabilities. Doctor’s signature required on application. Permit processing fee is $18. Social Planning and Research Council of BC 4445 N Folk St., Burnaby V5G 0A7 ....................... 604-718-7733 ST. JOHN AMBULANCE 55 & Alive First Aid Workshop. This 3 hour course is taught in a fun & comprehensive manner through use of video lecture, demonstration and practical exercises. Knowing the Signs and Symptoms of Cardiovascular Emergencies may help you to get medical attention before first aid is necessary. Learn: Emergency scene management/adult/CPR/ choking/artificial respiration, signs, symptoms and First Aid for stroke/angina/heart attack. Family Home Care Giver Course - This practical workshop teaches skills training for Home Care Givers. Safety - Infection control, food handling, medications, home living aids, home hazards. Body Mechanics - Positioning and transferring the care receiver, avoiding injury. Personal Assistance - Feeding, toileting, special needs. Emergency Response - Choking, falls, unconsciousness, seizures, bleeding, burns. Challenging Behaviour - Effective communication, response, resistance, anger. Comfort Care and Pleasure Activities Kelowna 1941 Kent Road, Kelowna V1Y 7S6 .............................. 762-2840 Penticton 275 Okanagan Ave. E., Penticton V2A 3J8 ................... 492-3377 North Okanagan/Shuswap 1905 47th Avenue, Vernon V1T 9A3 ............................. 545-4200 Kamloops 627 Victoria Street, Kamloops V2C 5T4 ....................... 372-3853 www.sja.ca/bc
STROKE RECOVERY ASSOCIATION of BC• Support group for stroke victims For more information please contact: Kelowna-Eva Bartee ....................................................... 763-0556 Vernon-Janine Dahm ...................................................... 549-4747 Salmon Arm-Ruth Hay ................................................... 832-6213 Kamloops-Melody Formanski ........................................ 376-8357 www.strokerecoverybc.ca
THE STROKE RECOVERY ASSOCIATION of BC Resource for health units, hospitals and people concerned with stroke victims, as well as stroke victims. • fosters understanding of strokes within community • programs of education/assistance to stroke victims • develop and support Stroke Clubs for encouragement of stroke victims and families in adjusting • study and publicize means of prevention • referral and counselling service 109-119 W Pender Street, Vancouver V6B 1S5 ................................................................................1-888-313-3377 www.strokerecoverybc.ca
TAOIST TAI CHI SOCIETY of CANADA Dedicated to bringing this health improving exercise to all who wish to learn. Qualified volunteer instructors. P.O. Box 532, Stn Pbc., Kelowna V1Y 7P1 ................... 763-4693 or ....... 1-888-824-2442 www.taoist-bc-si.org 3105 28th Street, Vernon V1T 4Z7 ................................ 542-1822 TETRA SOCIETY Dedicated to assisting people with disabilities to achieve an independent and fulfilling life in the community. 109-832 Fairview Road, Penticton V2A 5Y9 Contact - Travis Robson ................................................ 490-9366 555 BX Road, Vernon V1B 3J3 Contact - Sonja Gaudet .................................................. 545-7979 3035 Douglas Avenue, Armstrong V0E 1B1 Contact - Gary Arbuckle ................................................. 546-6449 www.tetrasociety.org
THYROID FOUNDATION of CANADANon-profit society to: • increase public awareness of thyroid disease • support thyroid patients and their families • assist in fund-raising for thyroid research. National Office ..................................................... 1-800-267-8822 www.thyroid.ca
UNITED OSTOMY ASSOCIATION of BC Assists those who have had, or are about to have, ostomy surgery. Purpose is to provide mutual aid, moral support. Kelowna & Penticton - Paul Meise ................................. 868-3034 Vernon - Les Davis ......................................................... 549-2263
VERNON DISABILITY RESOURCE CENTRE The mission of the Vernon Disability Resource Centre is to create sustainable community links, to work for social change and to remove barriers so that people with disabilities have the opportunity to realize their full potential. 107-3402 27th Avenue, Vernon V1T 1S1 ...................... 545-9292 www.vdrc.ca
WESTSIDE HEALTH NETWORK A non-profit charitable organization, governed by a volunteer Board of Directors. Provide Westside & Peachland residents with information on health services & referrals to available services in the area by offering information & referral phone. Providing educational information about health issues through a variety of forums: • Fall Health Fair • Volunteer Opportunities • Community Service Directory • Transportation • Take-A-Break info coffee time • Visiting & Training provided • Community Education (8:00 am - 2:00 pm) 160-2300 Carrington Rd., Westbank V4T 2N6 ............. 768-3305
WHEELS TO MEALS It’s a program that gets seniors out to have a nutricious, three course meal for an economical price and a social time with others. Enderby & District Wheels to Meals Society Lunch at the Senior’s Centre on Wed. - 1101 George St. Cost is only $6. Call Melody ..................................................................... 838-6439
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